ICT

 STRAND 1:Technology Operation

Introduction to PowerPoint Presentation

  • PowerPoint is a software program developed by Microsoft that allows users to create visual presentations.

  • Key elements of the PowerPoint interface include a ribbon, quick access toolbar, slide pane, tabs, etc. 

Steps to open and save a PowerPoint presentation

  • Search for the PowerPoint app at the start menu and  Click or double-click on the PowerPoint app icon from the start.

  • Click the template you want to use. Its window will open. If you don't want to use a template, just click the Blank option on the upper-left side of the page and skip to the next part.

  • Click on the Create Presentation button in the window's bottom-right corner.

  • Click File, Save, double-click This PC, select a save location, enter a name for your presentation, and click Save.

 Importance of adding visuals(images and videos) animations and transitions.

  • Visual aids add clarity to your presentation.

  • Visuals simplify the message conveyed during the presentation.

  • Relevant illustrations increase audience attention and memory.

  • Visuals help to break the monotony.

  • Animation can help make a presentation more dynamic.

  • Transitions ensure a smooth and clear presentation.

  • We can add images, video, animation and transitions in a presentation.

  • Visual aids add clarity and simplify the message conveyed during the presentation.

  • Relevant illustrations increase audience attention, and memory and break the monotone.

  • Animation can help make a presentation more interactive and interesting.

  • Transitions ensure a smooth and clear presentation.



Features of a Good Presentation 

  • Keep it simple: A simple and clean design with a limited color palette can help to make the presentation more visually appealing and easier to follow.

  • Consistency: Consistent formatting and design throughout the presentation can help to create a cohesive and professional look.

  • Limit the use of text: The presentation should not have too much text on each slide, and the text should be easy to read with a clear font choice and appropriate font size.

  • Use high-quality images: Images should be high-quality and relevant to the content of the presentation. Avoid using low-resolution or pixelated images.

  • Keep it legible: The font size should be large enough to be easily read from a distance.

  • Align objects: Aligning images and text can help to create a more organized and professional look.

  • Use whitespace: Whitespace, or the empty space around objects, can help to create a more balanced and visually appealing design.

  • Be mindful of animations: Animations can be used to emphasize key points, but they should be used sparingly and not distract from the content of the presentation.

  • Use good contrast: Contrast in color and font size can help to emphasize key points and make the presentation easier to read.


  • A good presentation is one that effectively communicates the message to the audience.

  • Design principles should be followed to create an effective and visually appealing presentation.

  • Some important design principles include using appropriate colour schemes, fonts, and images, as well as organizing content in a logical and easy-to-follow manner.

  • 10-20-30 rule and PechaKucha 20X20 are both guiding principles in creating an effective presentation.

  • The 10-20-30 rule means limiting a presentation to 10 slides, lasting 20 minutes, and using a font size no smaller than 30 points. 

  • PechaKucha 20x20 is a presentation format that involves 20 slides that are shown for 20 seconds each.

  • Maintaining a uniform design in the presentation is one key design principle to be applied to your presentation.

Google Slides

Advantages of using Google Slides. 

  • Google Slides serves as a collaborative tool for the cooperative editing of presentations in real-time

  • Easy collaboration: With Google Slides, multiple users can work on the same presentation at the same time. 

  • Cloud-based: Google Slides is cloud-based, which means that you can access your presentations from anywhere, as long as you have an internet connection.

  • Cost: Google Slides is free to use, whereas Microsoft PowerPoint must be purchased in the Microsoft Office suite.

  • Automatic saving: Google Slides automatically saves your presentations as you work on them, which means that you don't have to worry about losing your work if your computer crashes or if you forget to save your changes.



Comparing MS PowerPoint and Google Slide

Similarities 

The collaboration feature in Google Slides allows a group to work on one presentation.

Comparing MS PowerPoint and Google Slides helps to decide on which presentation tool to use to create a presentation as per our needs.

The similarities between Google Slides and PowerPoint presentations include:

  • Both offer features for creating presentations.

  • Both tools offer options for delivering presentations.

  • Both tools provide a range of templates and themes to choose from.

  • Both tools allow users to import and export presentations in various file formats.

The differences between Google Slides and PowerPoint presentations are given below:

PowerPoint Presentation

Google Slides

Paid Software

Free

Available only on devices where the software has been installed. 

Accessible from any device with an internet connection.

Limited collaboration features, require saving and sharing files manually.

Real-time collaboration with multiple users editing the same presentation simultaneously.

Storage is limited to the device's hard drive.

Cloud-based storage allows for unlimited storage capacity.

A limited number of built-in templates.

A wide variety of templates, themes, and add-ons are available for free.

Integrates well with other Microsoft Office programs.

Seamless integration with Google Drive, as well as other Google Workspace apps.

It can be used without an internet connection once installed.

Requires an internet connection to access and edit presentations.

Contains advanced features such as 3D modelling and animation.

Offers basic but essential features for creating and editing presentations


 Adding Multimedia (MS PowerPoint)

  • Multimedia refers to the integration of various media types such as text, graphics, audio, video, and animation to create interactive and engaging content.

  • Benefits of using multimedia in presentations include better communication, improved learning and retention, increased engagement, and enhanced aesthetics.

  • To insert images in PowerPoint, use the "Insert" tab and select "Pictures" to choose from your computer or online sources. Use formatting options such as removing the background, applying picture styles, and cropping the image.

  • To insert videos in PowerPoint, use the "Insert" tab and select "Video" to choose from your computer or online sources. Use formatting options such as trimming the video, applying fade in/out effects, and adjusting start/play options.

  • To insert audio in PowerPoint, use the "Insert" tab and select "Audio" to choose from your computer or record audio. Use formatting options such as trimming the audio, applying fade in/out effects, and adjusting start/play options. 

Sample Question

  1. State at least two benefits of using Multimedia in Presentation. - To engage the audience and make the presentation more interesting. To help the audience remember and understand the information presented.

  2. When do we need to crop images? - We need to crop images when we want to remove unwanted or unnecessary parts of the image or to focus on a specific part of the image.

  3. What are the options available in the video start option? - Three options are available: In Click Sequence, Automatically, and When Clicked On.

Adding Hyperlinks (MS PowerPoint)

  • Hyperlink: Hyperlinks in PowerPoint presentations allow you to create interactive content that can link to other slides within the presentation, external websites, email addresses, files, or other documents.

  • The advantages of using hyperlinks in a presentation include easy navigation, access to external resources, interactive content, flexibility, and improved organisation.

  • In PowerPoint, you can hyperlink images, text, shapes, and other objects.

  • You can also use action buttons to create hyperlinks.

  • Creating interactive quizzes using hyperlinks in PowerPoint can be a fun and engaging way to learn.

  • Advantages of Hyperlink:

  • Easy navigation

  • Access to external resources

  • Interactive content

  • Flexibility

  • Improved organization

Google Slides

  • Google Slides is a cloud-based presentation software that allows users to create, edit, and share presentations online.

  • Google Slides is an alternative to MS PowerPoint that has several advantages, such as easy collaboration, being cloud-based, being free to use, and having automatic saving.

  • Google Drive can be used for easy file management.

  • With Google Slides, students can easily work together with others on the same presentation, making it a great tool for group projects and teamwork.

Advantages of Using google Slides

  • Easy collaboration: With Google Slides, multiple users can work on the same presentation at the same time. 

  • Cloud-based: Google Slides is cloud-based, which means that you can access your presentations from anywhere, as long as you have an internet connection.

  • Cost: Google Slides is free to use, whereas Microsoft PowerPoint must be purchased in the Microsoft Office suite.

  • Automatic saving: Google Slides automatically saves your presentations as you work on them, which means that you don't have to worry about losing your work if your computer crashes or if you forget to save your changes.


Sample Question

  1. What are some advantages of using Google Slide over MS PowerPoint to design a presentation? - Easy collaboration, cloud-based, cost, and automatic saving.

  2. What are some disadvantages of using Google Slide over MS PowerPoint? - Internet connection required, limited offline functionality,  and fewer advanced features. 

Printing and Converting a Presentation File

  • Printing a presentation allows you to have a hard copy of your slides for reference or presentation purposes.

  • When printing, consider adjusting the page orientation, layout, and quality to ensure that your presentation is printed accurately and with high quality.

  • Converting a presentation into different file formats such as video, image, PowerPoint show, or PDF allows you to share your presentation with others who may not have the same software as you.

  • To convert a presentation, you may need to make adjustments to the layout, design, and format of your slides to ensure that they are optimized for the desired file format.

  • Different versions of Microsoft Office may have slightly different steps or options when it comes to printing or converting a presentation file.

Video Making

Video making, also known as video production, is the process of creating a video from start to finish.

Uses of videos

  1. Entertainment, like movies and TV shows.

  2. Marketing and advertising, to promote products and services.

  3. Education and training, to teach new things.

  4. News and journalism, to share important stories.

  5. Personal communication, like video calls.

  6. Sports, to capture and share live events.

  7. Medical and scientific research, to document.

Tools required for video making

  • Camera and Microphone

  • Lighting devices

  • Computer and Video Editing Software

  • Speakers

Video-Making Process

1. Pre-production:

  • The first step in making a video is to plan out the content, script, and visual elements. This includes identifying the target audience, determining the message you want to convey, and creating a storyboard.

2. Production

  • Once the planning stage is complete, the next step is to record the video. This involves selecting the appropriate equipment, such as a camera, microphone, and lighting. It's important to consider factors such as the location, sound quality, and visual composition when recording the video.

3. Post-production:

  • After the video is recorded, it needs to be edited to refine the content and add visual effects, sound effects, and music. Video editing software such as Adobe Premiere Pro, Final Cut Pro, CapCut or iMovie can be used to edit the video.


  • Once the video is edited, it can be shared across various platforms, such as YouTube, Vimeo, Facebook, Instagram, or TikTok. It's important to optimize the video for each platform, including adding keywords, tags, and descriptions.

  • Videos are a fun way to share stories and ideas. Popular video platforms include YouTube and TikTok.

  • Video-making has three stages: pre-production, production, and post-production.

  • Pre-production involves planning and preparing. Production involves filming the video. Post-production involves editing and enhancing the video.

  • Sharing the finished video can help it reach a wider audience.

  • Video-making requires a camera or smartphone with a camera to record footage. Basic video-editing software is needed to enhance the video and add effects or music.

  • Good planning is important to ensure that the video has a clear message or story.

  • Recording the video involves capturing footage using a camera or smartphone.

  • Editing the video involves piecing together the footage, adding effects, and adjusting the sound.

  • Sharing the video on social media platforms or websites can help it reach a larger audience.

  • Video-making can be used for different purposes such as entertainment, education, or information.

Sample Questions

  1. What do you understand by video making? - It is the process of creating a video.

  2. What are the tools required for making a video? - Camera/Mobile, Computer/Laptop, Video Editing Software and Speakers.

  3. What are the three stages of the video-making process? - Pre-production, production, and post-production

Recording and Transferring Videos

There are several reasons why we may need to transfer files from one device to another. Here are some common reasons:

  1. Backing up of Data

  2. Sharing

  3. Accessing

  4. Storage

Transferring of Files

Transferring files from a mobile device to a computer and vice versa can be done in several ways. Here are some common methods:

  1. through USB Cable

  2. through Bluetooth

  3. through SHAREit App

  4. through email

  5. through social media platforms

  • Video recording can be done using various devices such as digital cameras, mobile phones, and webcams.

  • When recording videos, it is important to consider factors such as lighting, sound quality, and stability of the camera or device.

  • Videos can be transferred using different methods such as USB cables, cloud storage, or file transfer applications.

  • Xbox Game Bar is an inbuilt application in Windows 10 and later versions that can be used for screen recording.


Editing and Sharing CapCut Videos

Post-Production Phase of Video Making Process

What is Video Editing?

Video editing is the process of making changes to a video by adding or removing different parts of it. 

This includes things like adding music or sound effects to the video to make it more interesting. 

Video editing is done using special software and is an important part of making videos for TV, movies, or online platforms. 

Why do we edit videos?

  1. To enhance the visual appeal:

Video editing allows us to improve the quality of the footage, add effects, transitions, and color grading, making the final product more visually appealing.

2. To tell a story: 

Combining different shots and adding narration or music, video editing helps us tell a story or convey a message.

3. To remove unwanted content: 

Video editing enables us to remove unwanted footage or audio, such as bloopers, pauses, and mistakes, making the final product more concise.

4. To improve pacing and timing: 

We can adjust the pacing and timing of the video, ensuring that it flows smoothly and holds the viewer's attention.

5. To add special effects: 

With video editing software, we can add special effects like animations, 3D models, and visual effects to make the video more engaging and entertaining.

The goal of video editing is to make the video look and sound better by improving the quality of the original footage.

Video editing software

We need to have video editing software installed on our computer for editing a video.

There are many different software options available, ranging from free programs to professional-grade software.

Video editing apps (Computer)


 


  • Camtasia Studio

  • Adobe Premiere Pro

  • SERVICE NAME:Application for Small -Scale Industry License


    BRIEF DESCRIPTION:

    All business licensing services are online through the G2C system. Small scale businesses, which fall within a range of 1 to 10 million of total fixed capital investment is applied through G2C services. The system is already mapped with activities requiring and not requiring sector clearance. Except for obtaining sector clearance prior to online application, if required, applicants can apply for business license, make payment and print license online without visiting Regional Office of Industry, Commerce and Employment (ROICE).  

    Service is available online from www.citizenservices.gov.bt


    ONLINE SERVICE CHECKLIST:

    [Checklist for online services must encompass following informations]


              ELIGIBILITY:

      • Bhutanese citizen who has attained age of 18 years and above can apply for the business license
      • Proposed business activity should not fall under the Negative/ Prohibited list of the government.

        

              FEES:

      • No fee is applicable to process business license applications.
      • License fee of Nu. 3000 is applicable for small scale industries license. 
      • After approval of license SMS will be sent to the applicant with a link  to make payment from www.citizenservices.gov.bt 
      • At the time the online payment system is down, off-line  payment is acceptable and applicants should visit the nearest ROICE to make manual payment and attach a receipt online.


               TURN AROUND TIME (TAT):

      • The standard service delivery time for issuance of a new license is one working day.
      • TAT will account FROM the day the ROICE receives online application with all required documents. 
      • Provided the online system is stable.


    PRE-REQUISITE PROCESSE:

     Before applying online application for license an applicant should: 

      • Have valid Security Clearance
      • Not hold Micro Trade Registration Certificate (MTRC)-either upgrade to small scale or cancel it officially, if not in use.
      • Keep scanned copy of sector clearance to upload under documents
      • Simple Business Plan, if required


    TERMS AND CONDITION:

    The promoter shall ensure that all other required clearances are obtained from the concerned authorities before online application for license.

    • The promoter shall engage only in the activity as specified in the license details.

    ACCESSIBILITY:

      • The online service is accessible to applicants with disabilities also. However, ROICE and any individual can assist them to apply online for a license if they are not able to.


    FEEDBACK MECHANISM:

    • Applicant can provide their comments, suggestions, or complaints about the service via phone # 322295, email us # issd@moice.gov.bt 

    1. How to Apply for Online Service: [Provide step-by-step instructions on how users can apply for the service online. Include any necessary forms or documents they need to submit.]

      1. Visit www.citizenservices.gov.bt and go to Business Services. Answer “YES” for Bhutanese and Sign In 

      2. You will be directed to Online Business Services 

      3. Select Sl. # 2 Application for Issuance of License/ Certificate 

      4. Select your proposed business activity from the drop down button- if your proposed activity is not found please contact at above number. Your business activity could be new and need to be added to the system.

      5. Select investment scale-Small

      6. Specify your Total Fixed Capital Investment/Project Cost: Should be within Nu. 1 to 10 million

      7. Select Ownership

        1. Sole proprietorship

        2. Partnership

        3. Company

        4. Others (for cooperatives, Groups, Agencies, Organization)

      8. Enter Citizenship Identity Card Number. Click on Next

      9. Personal details of an applicant will be published from census record

      10. Enter contact number (contact number of promoter is very important for further correspondence) and email ID, if you have. Click on Save and Next button

      11. Under Business Detail, enter your specific activity in the field under Activity Detail (this activity will be reflected in the license) .

      12. Enter Business Establishment name (name of license).

      13. Enter number of male and female employees-(not necessary to have both)

      14. Location of establishment: Select from dropdown button Dzongkhag, Gewog, Village/town and please enter the name of the exact area. Click on Save and Next button

      15. Upload scanned copy of documents, sectoral clearance (if required).

      16. Click on the Undertaking button -I agree with terms and conditions. Click on the SUBMIT button.

      17. An application ID will be generated, and the applicant also receives it in SMS with directives regarding concern ROICE  for follow up.

      18. Applicant can track application status by using application ID from www.citizenservices.gov.bt

      19. Concern ROICE will verify and approve/reject the application and notify the same to the applicant through SMS.

      20. If approved, an applicant will get SMS with a link to make online payment from the  www.citizenservices.gov.bt

      21. Applicants can print licenses from the page Online Business Services; enter application ID in the track box. License number will display. Copy license number and enter in the print box. License copy will be downloaded, which the applicant can either save or print.


    1. CONTACT INFORMATION:

    • Name: ROICE: (1) Pema Choden, ROICE,Thimphu.  (2) Sonam Chenzom, ROICE, Phuentsholing. (3) Sangay Tshomo, ROICE, Mongar. (4) Ngawang Chedup,ROICE, Gelephu. (5) Tshering, ROICE, Samdrup Jongkhar. (6) Jamyang Tenzin, ROICE, Trongsa.Provide the name of the focal person responsible for handling inquiries or issues related to the service.

    • Email ID: 

    [pemayuden276@gmail.com,sangayt@moice.gov.bt, schozom@moice.gov.bt,nchedup@moice.gov.bt, thseringtshering@moice.gov.bt, jtenzin@moice.gov.bt

    • Phone number: [(1) Pema Choden: 77639357.  (2) Sonam Chenzom: 05252320. (3) Sangay Tshomo: 17698528. (4) Ngawang Chedup:17900675. (5) Tshering: 07-251315. (6) Jamyang Tenzin: 17766976]

    1. Main Office: [Department of Industry, 02 322295]


    SERVICE NAME:Domestic Project Approval(Medium & Large scale)

     

    BRIEF DESCRIPTION:

    The Department shall upon receiving Business Proposal with necessary sectoral clearances review and approve the domestic medium and large project proposals.

     

    ONLINE SERVICE CHECKLIST:

     

    ELIGIBILITY:

    • Any Bhutanese who is 18 years of age and above with valid security clearance + incorporated companies

                               

        FEES:
    • No fees applicable for processing Project Approval from the Department of Industry


    TURN AROUND TIME (TAT):
    • Issue ‘project approval letter’ within 5 working days after the receipt of complete set of documents


    PRE-REQUISITE PROCESSE:
    • A copy of Business Plan
    • Relevant sector clearances


    FEEDBACK MECHANISM:
    • Access for feedback is available via telephone electronic media like emails (lipd@moice.gov.bt) and whatsapp

                            

    3.How to Apply for Online Service: 

    Visit (https://www.citizenservices.gov.bt/business < Submit your business plan < Provide Project Information < Attach required documents & clearances if required < Check “Yes” in the Undertaking < Submit

     

    1. CONTACT INFORMATION:

    • Name: Sonam Tshering, Asst. Industries Officer & Sonam Pelden, Asst. Industries Officer

    • Email ID: stshering@moice.gov.bt and sonamp@moice.gov.bt

    • Phone Number: 02-321733

     

    1. Main Office: Large Industry Promotion Division (LIPD), Department of Industry (DoI),     Ministry of Industry, Commerce and Employment (MoICE).


    SERVICE NAME:Issuance of FDI Registration Certificate

     

    BRIEF DESCRIPTION:

    The Foreign Direct Investment Registration certificate is the registration of the foreign direct investment application. The certificate is valid for one year within which project proposal and necessary clearances should be submitted for project approval.

     

    ONLINE SERVICE CHECKLIST:

    ELIGIBILITY:
    • Local and Foreign Investors (Individual, Company & Foreign Institutional Investor)


    FEES:  
    • No fee.
    TURN AROUND TIME (TAT):
    • Within 5 working days from the date of receipt of complete application.


    PRE-REQUISITE PROCESSE:
      • Proposed Name approved by Registrar of Companies

      • Notarized copy of Company Incorporation Certificate if investor is company/Notarized copy of passport and CV if foreign investor is individual

      • Company profile/CV of local partner including proof of financial capability such bank statement

      • Tax returns/audited accounts of foreign investor for last financial year

      • Shareholders’ resolution of foreign investing company

      • Power of attorney for the authorized representative


    FEEDBACK MECHANISM:
    • Telephonic or email to investbhutan@moice.gov.bt
    1. How to Apply for Online Service:

    Visit (https://www.citizenservices.gov.bt/Business > Application for issuance of License/Certificate > Select your business activity > Is this a Foreign Direct Investment venture? > Select Yes > Enter Name of the Proposed Company > Next > Enter Applicant’s Details > Enter Project Details, Proposed Ownership > Enter Foreign Investor’s Details > Enter Local Investor’s Details > Attached Required Documents > Check “Yes” in the Undertaking > Submit.

     

    1. CONTACT INFORMATION:

    • Name: Mr. Penjor, Sr. Industries Officer / Ms. Karma Wangmo, Asst. Industries Officer

    • Email ID: penjor@moice.gov.bt / karmaw@moice.gov.bt

    • Phone number: 02-337624 / 337623


    1. Main Office:

      • Invest Bhutan Division, Department of Industry, Ministry of Industry, Commerce and Employment.

    Service Name: FDI Project Approval

     

    BRIEF DESCRIPTION:
    The Department shall upon receipt of Business Proposal and necessary sectoral clearances shall review and approve FDI priority sector activities and issue the letter of approval.

     

    ONLINE SERVICE CHECKLIST:
    ELIGIBILITY:
    • Local and Foreign Investors (Individual, Company & Foreign Institutional Investor)
    FEES:  
    • No fee.
    TURN AROUND TIME (TAT):
    • Issue the letter of approval within 5 working days from the date of approval by the Project Approval Committee.


    PRE-REQUISITE PROCESSE:
    • Business Plan
    • Required Sectoral Clearances based on the activity.
    FEEDBACK MECHANISM:
      • Telephonic or email to investbhutan@moice.gov.bt
      • Explain feedback mechanism for users to provide their comments, suggestions, or complaints about the service.

     

    1. How to Apply for Online Service:

    Visit (https://www.citizenservices.gov.bt/Business > Submit your business plan > Provide your FDI registration number for project approval > Company & Authorized Representative Details automatically generated > Provide Project Information > Attached Required Documents & Clearances if required > Check “Yes” in the Undertaking > Submit.

     

    1. CONTACT INFORMATION:


    • Name: Mr. Penjor, Sr. Industries Officer / Ms. Karma Wangmo, Asst. Industries Officer

    • Email ID: penjor@moice.gov.bt / karmaw@moice.gov.bt

    • Phone number: 02-337624 / 337623


    1. Main Office: Invest Bhutan Division, Department of Industry, Ministry of Industry, Commerce and Employment.

      

    SERVICE NAME: Issuance Of New Application For Environment Clearance   


    BRIEF DESCRIPTION:

    After receiving online application for Environment Clearance the application is assessed, verified and approved 


    ONLINE SERVICE CHECKLIST: 


    ELIGIBILITY:

    • All industries that need Environment Clearance based on types of activities 

      FEES:

        • Environment Assessment Fee as per investment scale 
        • -Cottage scale Industry -Capital Investment less than 1 million -Fee   Nu.1000
        • -Small scale Industry- Capital Investment 1 to 10 million -Fee Nu. 2500
        • -Medium scale Industry- Capital Investment 10 to 100 million -Fee Nu. 30500
        • -Large scale Industry- Capital Investment more than 100 million -Fee Nu. 50500
              

     TURN AROUND TIME (TAT):

      • 1 day after the receipt of complete set of required information and documents


    PRE-REQUISITE PROCESSE:
      • Initial Environmental Examination(IEE) 

      • Location Clearance


    FEEDBACK MECHANISM:
      •   Received via emails and calls

    1. How to Apply for Online Service: Visit https://www.citizensevices.gov.bt/business >issuance of environment clearance>verify>approve


    1. CONTACT INFORMATION:

    • Name: Mr. Karchen Dorji, Head, Environment Services Section

    • Email ID: karchend@moice.gov.bt

    • Phone number: +975-17907862


    1. Main Office: Environment Services Section, Department of Industry, Ministry of Industry, Commerce and Employment


    SERVICE NAME:Application for Renewal of Industry License


    BRIEF DESCRIPTION:

    Industry license except cottage scale is valid for 1 year and should renew it annually. Application for renewal of business license is available online from www.citizenservices.gov.bt  OR avail this service from the nearest/concerned Regional Office Industry, Commerce and Employment (ROICE).

     

    ONLINE SERVICE CHECKLIST:

    ELIGIBILITY:

    • A citizen issued with a business license should renew the license before the expiry date as indicated in the license.

    FEES:

    • A prescribed renewal fee is applicable based on the scale of license.

              TURN AROUND TIME (TAT):

    • The standard service delivery time for renewal of license is one working day.
    • TAT will account FROM the day applicant/ROICE apply application for renewal of license TO approval of the same.
    • Provided the online system is stable, all required document is submitted online; and applicant makes payment of license renewal fee on the same day.


    ACCESSIBILITY:

    • The online service is accessible to applicants with disabilities also. However, ROICE and any individual can assist them to apply online for a renewal of license, if they are not able to.

    PRE-REQUISITE PROCESSE:

        • Keep the following scanned documents ready prior to online application for renewal of license:
        • Valid Tax Clearance Certificate for renewal of industry license issued by the concerned Regional Revenue & Customs Office.
        • Valid Environment Clearance Certificate (if required).
        • Valid sectoral clearances (CDB certificate for contract license, clearance related to education consultancy, valid recommendation from Dzongkhags/Thromdes for entertainment establishment, etc.


    FEEDBACK MECHANISM:

    • Applicant can provide their comments, suggestions, or complaints to concern Regional Office Industry, Commerce and Employment in Thimphu, Phuentsholing, Gelephu, Samdrup Jongkhar, Mongar,Trongsa.

    1. How to Apply for Online Service:

    a. Visit www.citizenservices.gov.bt and go to Business Services, log in using your user ID and you will be directed to Online Business Services.

    b. Select Sl. # 7 Application for Renewal of License.

    c. Enter License number/ CID number upon which the available licenses under that CID number will be fetched from the database.

    d. License is not allowed to be renewed in case of revoked, expired, suspended and already cancelled.

    e. Select the particular license number and select renew.

    f.  If the grace period is not over, applicant/ ROICE official enters the License page for the particular license number along with necessary details.

    g. Upload scanned documents.

    h. Click on the Undertaking button -I agree with terms and conditions. Click on the SUBMIT button.

    i.  An application ID will be generated, and the applicant also receives it in SMS with directives regarding concern ROICE for follow up.

    j.  Applicant can track application status by using application ID from www.citizenservices.gov.bt

    k. Concern ROICE will verify and approve/reject the application and notify the same to the applicant through SMS.

    l.  If approved, an applicant will get SMS with a link to make online payment from the  www.citizenservices.gov.bt

    m. Upon successful payment of prescribed applicable fee, an applicants can print licenses from the page Online Business Services; enter application ID in the track box. License number will display. Copy license number and enter in the print box. License copy will be downloaded, which the applicant can either save or print.


    SERVICE NAME:Application for Cancellation of Industry License

     

    BRIEF DESCRIPTION:

    If a licensee intends to close down business, he/she must cancel the business license officially. This is to avoid any complication in future to avail any other license due to non-clearance of any dues of the government.

    Service is available online from www.citizenservices.gov.bt


    Applicant can either

    • apply application for cancellation online; OR

    • avail this service from the nearest/concerned Regional Offices Industry, Commerce and Employment (ROICE)


    ONLINE SERVICE CHECKLIST:

    ELIGIBILITY:

    • A citizen issued with an industrial license by the Ministry of Industry, Commerce and Employment.

                  FEES:

      • NO fee is applicable to cancel the license. However, applicant should pay any government dues tied with a particular license to be canceled.
                 

         TURN AROUND TIME (TAT):

      • The standard service delivery time for cancellation of an industry license is one working day.
      • TAT will account FROM the day applicant/ROICE apply application for cancellation of license TO approval of the same.
      • Provided the online system is stable, all required document is submitted online on the same day.


    ACCESSIBILITY:

    • The online service is accessible to applicants with disabilities also. However, ROICE and any individual can assist them to apply online for a cancellation of license, if they are not able to.

        PRE-REQUISITE PROCESSE:

        • Keep the following scanned documents ready prior to online application for cancellation of industry license:
        • Valid Tax Clearance Certificate for cancellation of industry license issued by the concerned Regional Revenue & Customs Office.


    FEEDBACK MECHANISM

    • Applicant can provide their comments, suggestions, or complaints to concern Regional Office Industry, Commerce and Employment in Thimphu, Phuentsholing, Gelephu, Samdrup Jongkhar, Mongar,Trongsa.

    1. How to Apply for Online Service:

    • Visit www.citizenservices.gov.bt and go to Business Services and log in using your user ID and password. Under Online Business Services, click on Sl.# 9 Application for Cancellation of License.

    • Enter the license number of that particular license for cancellation. License details will be displayed by the system.

    • Attach Tax Clearance Certificate for cancellation of license. In case of partnership business, attach an application requesting for cancellation of license signed by all the partners.

    • Click on the Undertaking button -I agree with terms and conditions. Click on the SUBMIT button.

    • An application ID will be generated, and the applicant also receives it in SMS with directives regarding concern ROICE for follow up.

    • Applicant can track application status by using application ID from www.citizenservices.gov.bt

    • Concern ROICE will verify and approve/reject the application and notify the same to the applicant through SMS.

     

    SERVICE NAME:Application For Change Of Industry License

     

    Following changes in license can be applied online:

    1.1   Ownership Change in License

    1.2   Establishment name change

    1.3   Establishment location change

    1.4   Upgradation/ Down gradation of scale of business


    SERVICE NAME: Ownership Change in License


    BRIEF DESCRIPTION:

    If licensees intend to (i) change ownership type or transfer industry license to another person, service is available online from www.citizenservices.gov.bt . Applicant can either

    • apply application for ownership change online; OR

    • avail this service from the nearest/concerned Regional Offices Industry, Commerce and Employment (ROICE)

     

    1. ONLINE SERVICE CHECKLIST:

    ELIGIBILITY:

        • A citizen issued with an industrial license by the Ministry of Industry, Commerce and Employment.
        • In case of transfer of industry license the transferee must be a citizen of 18 years and above; and

    FEES:

        • No fee is applicable to apply for license ownership change.
        • Applicant need to pay 50% of the license fee in case of entertainment license ownership change.
                    

                    TURN AROUND TIME (TAT):

        • The standard service delivery time for cancellation of an industry license is one working day.
        • TAT will account FROM the day applicant/ROICE apply application for change of license TO approval of the same.
        • Provided the online system is stable, all required document is submitted online on the same day.

     

    ACCESSIBILITY:

    • The online service is accessible to applicants with disabilities also. However, ROICE and any individual can assist them to apply online for a change of license, if they are not able to.

                  PRE-REQUISITE PROCESSE:

        • Keep the following scanned documents ready prior to online application for Ownership transfer of industry license:
          • Valid Tax Clearance Certificate for Ownership transfer of industry license issued by the concerned Regional Revenue & Customs Office.
          • No objection letter from current owner of license.
          • Valid sectoral clearances in the name of transferee (if required).
          • Valid security clearance certificate of transferee.


    FEEDBACK MECHANISM:

    • Applicant can provide their comments, suggestions, or complaints to concern Regional Office Industry, Commerce and Employment in Thimphu, Phuentsholing, Gelephu, Samdrup Jongkhar, Mongar,Trongsa.

    1. How to Apply for Online Service: Visit www.citizenservices.gov.bt and go to Business Services and log in using your user ID and password. Under Online Business Services, click on Sl. # 8 Application for  Change of License.

     

    1. Enter License number and TPN number

    2. Select type of services you are availing-Ownership Change and select (sole proprietorship, Partnership, company)

    3. Enter applicant’s CID number (to whom license is transferring)

    4. Enter mobile number of transferee

    5. If you want to change Establishment name, enter new establishment name

    6. Upload required documents as mentioned above

    7. The license number shall remain the same.

    8. Click on the Undertaking button -I agree with terms and conditions. Click on the SUBMIT button.

    9. An application ID will be generated, and the applicant also receives it in SMS with directives regarding concern ROICE for follow up.

    10. Applicant can track application status by using application ID from www.citizenservices.gov.bt

    11. Concern ROICE will verify and approve/reject the application and notify the same to the applicant through SMS.

    12. If approved, an applicant will get SMS with a link to make online payment from the  www.citizenservices.gov.bt

    13. Upon successful payment of prescribed applicable fee, an applicant can print licenses from the page Online Business Services; enter application ID in the track box. License number will display. Copy license number and enter in the print box. License copy will be downloaded, which the applicant can either save or print. 

     

    SERVICE NAME: Establishment Name Change In License


    BRIEF DESCRIPTION:

    If a licensee wants to change name of business license service is available online from www.citizenservices.gov.btApplicant can either

      • apply application for Establishment name change online OR
      • avail this service from the nearest/concerned Regional Office Industry, Commerce and Employment (ROICE)

     

    ONLINE SERVICE CHECKLIST:

    ELIGIBILITY:

    • A citizen who has been issued with an industrial license by the Ministry of Industry, Commerce and Employment.


      FEES:

    • No fee is applicable to apply for change of establishment name of license.

      TURN AROUND TIME (TAT):

    • The standard service delivery time for cancellation of an industry license is one working day.
    • TAT will account FROM the day applicant/ROICE apply application for change of establishment name of license TO approval of the same.
    • Provided the online system is stable.

    ACCESSIBILITY:

    • The online service is accessible to applicants with disabilities also. However, ROICE and any individual can assist them to apply online for change of establishment name of license, if they are not able to.

    PRE-REQUISITE PROCESSE:

    • Not required

    FEEDBACK MECHANISM:

    • Applicants can provide their comments, suggestions, or complaints to concern Regional Office Industry, Commerce and Employment in Thimphu, Phuentsholing, Gelephu, Samdrup Jongkhar, Mongar,Trongsa.

    3. How to Apply for Online Service: Visit www.citizenservices.gov.bt and go to Business Services and log in using your user ID and password. Under Online Business Services, click on Sl. # 8 Application for  Change of License.


    Enter License number and TPN number

      1. Select type of services you are availing - Establishment name change
      2. Go to Establishment name change and enter new establishment name
      3. The license number shall remain the same.
      4. Click on the Undertaking button -I agree with terms and conditions. Click on the SUBMIT button.
      5. An application ID will be generated, and the applicant also receives it in SMS with directives regarding concern ROICE  for follow up.
      6. Applicant can track application status by using application ID from www.citizenservices.gov.bt
      7. Concern ROICE will verify and approve/reject the application and notify the same to the applicant through SMS.
      8. Upon approval, an applicant can print licenses from the page Online Business Services; enter application ID in the track box. License number will display. Copy license number and enter in the print box. License copy will be downloaded, which the applicant can either save or print.

     

    SERVICE NAME:Establishment Location Change


    BRIEF DESCRIPTION:

    If licensee want to change location of business establishment service is available online from www.citizenservices.gov.bt. Applicant can either

    • apply application for establishment location change (business location change) online OR

    • avail this service from the nearest/concerned Regional Office Industry, Commerce and Employment (ROICE)


    ONLINE SERVICE CHECKLIST:


    ELIGIBILITY:

    • A citizen who has been issued with an industrial license by the Ministry of Industry, Commerce and Employment.


    FEES:

        • No fee is applicable to apply for establishment location change.
        • Applicant need to pay additional fees for the Restaurant license (with alcohol) with regards to Town category.


    TURN AROUND TIME (TAT):

        • The standard service delivery time for establishment location change of industry license is one working day.
        • TAT will account FROM the day applicant/ROICE apply application for establishment location change TO approval of the same.
        • Provided the online system is stable.

    ACCESSIBILITY:

        • The online service is accessible to applicants with disabilities also. However, ROICE and any individual can assist them to apply online for establishment location change, if they are not able to. 

    PRE-REQUISITE PROCESSE:

        • Keep the following scanned documents ready:
        • Valid Tax Clearance Certificate for establishment location change from the concerned Regional Revenue & Customs Office.
        • Valid Environment Clearance Certificate for new location (if required).
        • Other valid sectoral clearances for new location (if required). 

    FEEDBACK MECHANISM:

    • Applicant can provide their comments, suggestions, or complaints to concern Regional Office Industry, Commerce and Employment in Thimphu, Phuentsholing, Gelephu, Samdrup Jongkhar, Mongar,Trongsa.

     

    3. How to Apply for Online Service:

    Visit www.citizenservices.gov.bt and go to Business Services and log in using your user ID and password. Under Online Business Services, click on Sl. # 8 Application for Change of License.


    1. Enter License number and TPN number
    2. Select type of services you are availing – Establishment Location change
    3. You will enter a location change page
    4. Select NEW Dzongkhag, Gewog, Town/Village and Name of area from the dropdown button.
    5. Upload required documents
    6. Click on the Undertaking button -I agree with terms and conditions. Click on the SUBMIT button.
    7. An application ID will be generated, and the applicant also receives it in SMS with directives regarding concern ROICE for follow up.
    8. Applicant can track application status by using application ID from www.citizenservices.gov.bt
    9. Concern ROICE will verify and approve/reject the application and notify the same to the applicant through SMS.
    10. Upon approval, an applicant can print licenses from the page Online Business Services; enter application ID in the track box. License number will display. Copy license number and enter in the print box. License copy will be downloaded, which the applicant can either save or print.

     

    SERVICE NAME:Up Gradation And Down Gradation Of Scale Of Business

     

    BRIEF DESCRIPTION:

    If licensee want to upgrade or downgrade industry license based on fixed capital investment service is available online from www.citizenservices.gov.bt. Applicant can either:

    • apply online application for upgrade or downgrade of industry license OR

    • avail this service from the nearest/concerned Regional Office Industry, Commerce and Employment (ROICE)

    ONLINE SERVICE CHECKLIST:


       ELIGIBILITY:

      • A citizen who has been issued with an industrial license by the Ministry of Industry, Commerce and Employment.
                 FEES:

        • No fee is applicable to apply for upgrade or downgrade of industry license.
        • Applicant need to pay additional fees for upgrading of license.
        • Upgradation fee differs upon scale. 

     

        TURN AROUND TIME (TAT):

      • The standard service delivery time for upgrade or downgrade of industry license is one working day.
      • TAT will account FROM the day applicant/ROICE apply application for upgrade or downgrade of industry license TO approval of the same.
      • Provided the online system is stable, all required document is submitted online and applicant collects license on the same day after payment of applicable license fee. 

    ACCESSIBILITY:

      • The online service is accessible to applicants with disabilities also. However, ROICE and any individual can assist them to apply online for upgrade or downgrade of industry license, if they are not able to.
                 

                    PRE-REQUISITE PROCESSE:

    Keep the following scanned documents ready:

      • Valid Tax Clearance Certificate for up gradation or down gradation of scale of license from the concerned Regional Revenue & Customs Office.
      • Valid sectoral clearances for up gradation of license (if required).
      • Project approval from the Large Industry Promotion Division, Department of Industry for medium and large scale.

    FEEDBACK MECHANISM:

    • Applicant can provide their comments, suggestions, or complaints to concern Regional Office Industry, Commerce and Employment in Thimphu, Phuentsholing, Gelephu, Samdrup Jongkhar, Mongar,Trongsa.


    3. How to Apply for Online Service:

    Visit www.citizenservices.gov.bt and go to Business Services and log in using your user ID and password. Under Online Business Services, click on Sl. # 8 Application for Change of License.

      • Enter License number and TPN number
      • Select type of services you are availing -Up gradation or Down gradation of scale of business
      • Go to NEW Investment and type new total fixed capital investment.
      • Upload documents (if required)
      • Click on the Undertaking button -I agree with terms and conditions. Click on the SUBMIT button.
      • An application ID will be generated, and the applicant also receives it in SMS with directives regarding concern ROICE for follow up.
      • Applicant can track application status by using application ID from www.citizenservices.gov.bt
      • Concern ROICE will verify and approve/reject the application and notify the same to the applicant through SMS.
      • Upon approval, an applicant can print licenses from the page Online Business Services; enter application ID in the track box. License number will display. Copy license number and enter in the print box. License copy will be downloaded, which the applicant can either save or print.

    Notice: Health and Wellbeing Services Coming Soon!


    Dear Users,

    We're working on bringing you quality health and wellbeing services. While none are available now, stay tuned for updates as we develop and add these services.

    Thank you for your patience.Notice: Health and Wellbeing Services Coming Soon!


    Dear Users,

    We're working on bringing you quality health and wellbeing services. While none are available now, stay tuned for updates as we develop and add these services.

    Thank you for your patience.CapCut

Video editing apps (Phone)


  • CapCut

  • InShot

  • VivaVideo

  • KineMaster

  • Video editing is the last phase of the video-making process, also known as post-production.

  • CapCut is a video editing software that can be used on both computers and smartphones.

  • Video resolution refers to the number of pixels in a video image, while video format affects its quality, size, and compatibility.

  • When sharing videos, it is important to consider the platforms used for sharing and key points to be considered, such as the intended audience, the content of the video, and the message being conveyed.

  • Some tips for making a professional-looking video are to plan ahead and create a storyboard or outline, use a stable camera and ensure good lighting, pay attention to clear audio and keep your content concise, consider composition and framing in your shots, and choose suitable music.

  • Edit your video carefully with appropriate transitions and effects.

  • Video making allows you to experiment with different styles and techniques to produce unique and compelling videos.

  • Video making enhances the learning experience by making complex concepts accessible through tutorials, presentations, and instructional content.

  • Video-making skills are valuable in various professional fields, such as marketing and content creation, opening up career opportunities.

  • Video-making empowers you to share your experiences, interests, and passions in a unique and engaging way.


Sample Question

  1. How many stages are there in the video-making process? - Three stages namely pre-production, production, and post-production.

  2. Why is it essential to acquire video editing skills? - Helps you express your ideas, improve creative thinking skills, and help you make a living out of it.

  3. What are some tips for making a good video?- use plenty of light, clean background, pay attention to your audio, avoid shaky footage, etc.

  4. What is video editing?

  5. Why do we edit a video? Mention three reasons.

  6. Mention some video editing software that can be either used on computers or smartphones.

  7. What are some features/tools we use in CapCut video editing software? Mention at least four tools available in it.

  8. What are some of the platforms used for sharing videos online?




STRAND 2: Communication and Collaborations.

Online Government Services

  • G2C services refer to government services provided to citizens for their convenience and welfare.

  • Benefits of G2C services include improved efficiency and productivity, as they streamline government processes, reduce paperwork, and save time and effort for citizens.

  • To access G2C web portal services, individuals must possess the Bhutan NDI (National Digital Identity) mobile application.

Benefits of Citizen Service Portal Initiatives:

  • G2C initiatives have made it easier for citizens to access government services, reducing the need for physical visits to government offices.

  • G2C initiatives have improved the efficiency and effectiveness of public service delivery, reducing the time and cost required to obtain services.

  • G2C initiatives have increased citizen engagement and participation in government decision-making, enhancing transparency and accountability.


Challenges and Future Directions:

  • Despite the successes of G2C initiatives in Bhutan, there are still challenges to be addressed, such as improving the quality of e-services and increasing digital literacy among citizens.

  • The government is committed to further enhancing G2C initiatives and has plans to expand the range of e-services available to citizens.

  • Future directions include the development of a national digital identity system and the integration of artificial intelligence and machine learning into public service delivery.

  • What is G2C? - eCitizen portal for the Government of Bhutan, which provides citizens with access to various government services.

  • What are the services available in G2C? - Business, construction, education, passport, etc

  • How to avail G2C services?

    • Register using the CID number if you are signing up for the first time.

    • Sign in using the CID number if you already have an account.

    • Go to the service you want to avail yourself.

  • G2C services refer to the online services provided by the Government of Bhutan to citizens, allowing them to access government information, resources, and services electronically.

  • Some of the services available on the G2C website include business, construction, education, and passport services.

  • Citizens in Bhutan can register and sign in using their CID number to avail of G2C services.

  • Challenges facing G2C services in Bhutan include poor internet connectivity in some parts of the country, frequent website crashes, and low awareness of the service among citizens.

  • The government of Bhutan is committed to enhancing G2C initiatives and plans to expand the range of e-services available to citizens.

Sample Questions:

 What does G2C stand for?

a. Government-to-Company

b. Government-to-Citizen

c. Government-to-Community

d. Government-to-Customer

2. How are citizens in Bhutan required to authenticate their identity when accessing G2C services?

a. Using a fingerprint scan

b. Providing a mobile number

c. Submitting a copy of their passport

d. Providing their national identification number

3. Which of the following is a potential challenge of G2C services?

a. Limited access to technology and internet connectivity for some citizens

b. Reduced privacy and security concerns for citizens' personal information

c. Increased administrative burden for government agencies

d. Inability to integrate with existing government systems and processes

4. G2C services refer to online services the government provides to citizens, allowing them to access government information, resources, and services electronically.

a. True

b. False

5. G2C services are only accessible to citizens with advanced technical skills and access to the internet.

a. True

b. False

Blogs

  • Blog: A website where individuals or groups regularly post articles on various topics in a conversational style.

  • Blogger: A person who creates and maintains a blog.

  • Blogging: The process of creating, writing, and publishing content on a blog, which can be a hobby, a professional pursuit, or a means of generating income.

Bhutanese bloggers

  1. https://denkarsgetaway.com/

  2. https://passudiary.com/ 

  3. https://yeegetaway.com/ 

  4. https://rikkuwrites.blogspot.com/ 

  5. http://kbwakhley.blogspot.com/ 

  6. http://tnovice.blogspot.com/ 

  7. http://cigay.blogspot.com/ 

  8. https://maniwangdi.blogspot.com/ 

Foreign bloggers

  1. Gary Vaynerchuk - Blogs on digital marketing and social media.

  2. Labnol.org - Blogs on technology and gadgets.

  3. Show Me the Yummy - Blogs on food recipes.

  4. A Beautiful Mess - Blogs on lifestyle such as DIY projects, fashion, and home decor.

Advantages of blogging

  1. Improve writing skills

  2. Build a community of like-minded individuals

  3. Opportunities for monetization

  4. Develop digital literacy skills through the use of digital tools

  5. Build a positive digital footprint

  6. Build yourself a little fame


Blogging platforms


https://www.blogger.com/ 

https://sites.google.com/ 

https://wordpress.com/ 

Remember: Before you set up a blog, seek clarity of goals, clarity of audience, and then look around at other bloggers in your interest.

Pages on Blogger

Blogger Interface

  1. View blog

  2. Theme

  3. Settings

  4. Pages

  5. Layout

  6. Posts





Blogger Interface


  1. View blog

    • Allows you to view the front-end of your blog.

  2. Theme

    • Themes control the layout, colors, fonts, and other visual elements of your blog, allowing you to customize the look and feel of your blog.

  3. Settings

    • Allows you to configure various settings for your blog, such as title, description, and favicon setting.

  1. Pages

    • Pages are static web pages that contain information about your blog.

  1. Layout

    • The layout feature allows you to arrange the various elements of your blog, such as the header, footer, sidebar, and main content area.

  1. Posts

    • Posts are articles that you write for your blog. 

    • Posts can include different things like words, pictures, videos, and other things to make them more interesting.










G To C : NOTESD

SERVICE NAME: Apply for Marriage Certificate(MC)

BRIEF DESCRIPTION:

A document which certifies that a marriage has taken place, which contains information (as time and place) about the ceremony, and which is signed by the parties, witnesses, and officiant.

ELIGIBILITY:

Both parties should be 18 years and above and have CID (for MC with foreigners or SRPs please visit High Court or check the judiciary website www.judiciary.gov.bt for more information) 

CHECKLIST: 

Duly filled Affidavit of Parties/Witnesses In-re Marriage Certificate form (Form No G-6 Petition for Marriage Certificate and Form No H-8 Affidavit of Parties/Witnesses In re-Marriage Certificate). Please fill the forms in Dzongkha, each party should sign on an independent legal stamps, mention their full names, sign twice: 1) against their respective names on the form, 2 ) on independent legal stamps and put initial signatures on all pages of the form. Please avoid any overwriting otherwise the application will not be accepted

  • A copy of divorce agreement/judgment along with the old marriage certificate needs to be submitted if you have been previously married and divorced. (please update your marital status to divorced from the census office)

  • A copy of Citizenship Identity Card of the parties and the witnesses.

  • A consent letter from the present wife in case of subsequent marriage.

  • A copy of death certificate of the deceased spouse, if previously married and widowed.(if applicable)

  • A copy of birth certificate of the child/children if any or declaration if otherwise.

  • Family Tree/Census of both the Bride and Groom issued by the Ministry of Home and Cultural Affairs.

  • To Whom It May Concern letter from the concerned agencies.

  • Three recent passport size photographs (45mm x 35mm) of husband and wife in full National Dress.

  • A copy of updated license of the employer in case of Private employees.


FEES:

  • Nu. 100 from the parties (accepts only cash for now)

TURNAROUND TIME (TAT):

  • 1-2 days (depending on the number of mcs registered everyday)

PROCEDURE

For walk-in registration

  • The parties need to submit the above mentioned documents in the respective courts between 9-9:30 am

  • Upon fulfilment of the above mentioned checklist the dealing court official will give the appointment time and date for the hearing

  • The parties and the witnesses need to be present on the date of appointment  


 For online registration 

  • The parties need to submit the documents online on the G2C portal 

  • The court official will verify the documents and if the checklist is fulfilled then the court official will give the appointment date and time

  • The appointment date and time will be relayed through SMS 

  • The parties and the witnesses need to be present on the date of appointmen







SERVICE NAME: Birth Registration Process 

ELIGIBILITY:

 A child born to Bhutanese parents both inside and outside the country.

  1. Directions for birth registration with marriage details from the royal court of justice.

  • Click on 'Apply' button below and login through single sign on(SSO) or using NDI app.

  • Select 'Birth Registration' from the list of DCRC services.

  • The child must be less than or equal to one year from the date of delivery at the time of registration.

  • Accurately fill in the required details of the newborn in the web-based application form.

  • Father and mother's details will be auto-filled with the Marriage Details from the Judiciary System.

  • Enter your mobile number wherever necessary for SMS notification.

  • Attach the scanned birth documents into a single PDF file in the attachment field.

  • After the mother submits the application, the father will receive an SMS notification. He should log in using his CID number through Single Sign On (SSO) on the Citizen Services Portal and click on "Your Task List" to Approve or Reject the application as needed.

  • If the child is to be registered in a household other than either of the parents, the Head of Household (HoH) will receive an SMS notification after verification by the Father. The HoH should log in using their CID number through Single Sign On (SSO) on the Citizen Services Portal and click on "Your Task List" to Approve or Reject the application as needed.

  • The Guarantor will receive an SMS notification following verification by the father/HoH. The Guarantor should log in using their CID number and Password through SSO on the Citizen Services Portal to approve or reject the application.

  • If the application is rejected or pending for resubmission by the mother, the status will appear on the mother's dashboard. She will also receive an SMS alert for any required actions.

  • Once the DCRC approves the application, the mother will receive an SMS notification containing the Citizenship Identity Number of the child.

  • Keep track of your application status using the Application Number available on the Citizen Services Portal.

  • Parents must retain the Application Number until the child is successfully registered in the Bhutan Civil Registration System (BCRS).

  • Criteria of Guarantor :       
    The Guarantor must be:   
          1. A Bhutanese aged between 18-65 years. 
          2. Someone from the different household.
          3. Someone who had not been guarantor for a more than 3 birth registrations
          4. Someone who is not an employee working in the civil registration and census offices.

  1. Directions for birth registration without marriage details from the royal court of justice.

  • Click on 'Apply' button below and login through single sign on(SSO) or using NDI app.

  • Select 'Birth Registration' from the list of DCRC services.

  • The child must be less than or equal to one year from the date of delivery at the time of registration.

  • Accurately fill in the required details of the newborn in the web-based application form.

  • The CID number of the father should be filled manually and the details of the father will be auto-filled from the system.

  • Enter your mobile number wherever necessary for SMS notification.

  • Attach the scanned birth documents into a single PDF file in the attachment field.

  • After the mother submits the application, the father will receive an SMS notification. He should log in using his CID number through Single Sign On (SSO) on the Citizen Services Portal and click on "Your Task List" to Approve or Reject the application as needed.

  • If the child is to be registered in a household other than either of the parents, the Head of Household (HoH) will receive an SMS notification after verification by the Father. The HoH should log in using their CID number through Single Sign On (SSO) on the Citizen Services Portal and click on "Your Task List" to Approve or Reject the application as needed.

  • The Chiwog Tshogpa should log in from their official login using their username and password to approve or reject the accplication. Subsequently, the application will be forwarded to the DCRC for verification and final approval.

  • If the application is rejected or pending for resubmission by the mother, the status will appear on the mother's dashboard. She will also receive an SMS alert for any required actions.

  • Once the DCRC approves the application, the mother will recieve an SMS notification containing the citizenship identity number of the child.

  • Keep track of your application status using the application number available on the citizen services portal.

  • Parents must retain the application number until the child is scuccessfully registered in the Bhutan Civil Registration System (BCRS).

 

TURN AROUND TIME (TAT):

  •  The TAT for processing of Birth Registration is 21 days from the date of submission of duly completed application.

 

FEE:

  • Service charge is applicable at the Community Service Centre.


CONTACT/FOCAL PERSON:

Call 02-330846 or email us at: dcrc@moha.gov.bt

LOCATION/ADDRESS OF THE HEAD OFFICE:

Kawajangsa, Thimphu


IMPORTANT NOTES:


  1. Birth should be registered within ONE YEAR from the time of birth occurrence.

  2. The applicant must collect the Acknowledgement receipt from the point of Registration.

  3. The Guarantor and witness must give their thumb impression only when they visit the registration office.












SERVICE NAME: Issuance of Passport

ELIGIBILITY
All Bhutanese citizens are eligible to apply for a passport.

APPLICATION PROCESS
All applicants for a Passport are requested to submit their applications online through the G2C services system (www.citizenservices.gov.bt).

The Passport Office, Ministry of Foreign Affairs and External Trade at Changangkha will assist with offline/in-person applications only in case of an emergency or where the applicant is absolutely not able to use the online system. Further, for release of a Diplomatic/Official Passport, the release form must be filled and submitted to the Passport Office. The Help Desk at the Passport Office will assist applicants with their queries and requests.

The requirements for different categories of passports are as follows:

Diplomatic / Official Passport
For a new Passport:

1. Submit an application online through the G2C services system. 
2. Upload signature using the Application Signature form. You can download the form here
3. Upload applicant photograph (as per specifications given below)
4. Upload the official letter of request for issuance of passport from the concerned agency, stating the purpose and duration of travel. Where necessary, clearance from the Royal Civil Service Commission and the Ministry of Foreign Affairs and External Trade shall also be required.
 
For release of a Passport:
1. Submit the duly filled release form to the Passport Office. You can download the form here
2. Upload the official letter of request for issuance of passport from the concerned agency, stating the purpose and duration of travel. Where necessary, clearance from the Royal Civil Service Commission and the Ministry of Foreign Affairs and External Trade shall also be required.
  
Ordinary Passport
For a new Passport: 

1. Submit an application online through the G2C services system.  (www.citizenservices.gov.bt)

2. Upload signature using the Application Signature form. You can download the form here 
3. Upload applicant photograph (as per specifications given below)
 
If you are visiting the Passport Office to submit the Passport application,  download the Application form here.
Please make sure to have the following:
1) Fee of Nu. 1,000/-
2) Valid online Security Clearance Certificate
3) Most recent passport-size photograph
 

SPECIFICATION FOR PASSPORT-SIZE PHOTOGRAPH
The size of the photograph should be 45 mm x 35 mm with your facial image taking up 70 to 80 % of the photograph and the photograph must be:

  1. color photo;
  2. in national dress with exception to children below 3 (Tego and Wonju mandatory for female. Toetse for monk and nun)
  3. white background without border;
  4. portrait style with eyes open and forehead & ears clearly visible;
  5. without flash reflection, tinted lenses and thick frames if you are wearing glasses;
  6. without shadow with sharp and clear focus;
  7. of high quality with no ink marks or creases;
  8. printed on photo-quality paper for photographs taken with a digital camera;
  9. clean with no smudge marks;
  10. glued and not stapled or pinned to the application; and
  11. not older than six months.









FEES AND FINES
The following fees and fines shall be applicable:

 Sl. No. Categories of Passport Fees and Fines
A.  New Issuance 
1. Diplomatic / Official Passport Not applicable
2. Ordinary Passport(adults) Nu. 1,000 /-
3. Ordinary Passport (children below 18 years) Nu. 800/-
4. Emergency Passport Nu. 1,000/-
B. Replacement
1. Expired Passport/Exhaustion of pages Nu. 1,000/-
2. Lost or damaged Passport Nu. 5,000/-

TIMING
The Passport  Office will be open from Monday to Friday as follows:

  • 9:00 am to 12:00 pm and from 02:00pm to 05:00pm.
  • The Passport Office will be closed on government holidays.
  • The Passport Office will be facilitating collection of Passports. (Applicants shall receive SMS  from G2C when their Passport is ready for collection)
  • The Passport Office shall not be held liable for uncollected Passports, particularly those that are more than one month old

Note:
The Passport Office reserves the right to request for additional document(s) and information to support the application.
Fees and fines shall be subject to revision from time to time.

Click Here for FAQs






SERVICE NAME: Student  Information Service

BRIEF DESCRIPTION:

With the world population growing at the rate of 1.13% per year (Worldometers, 2016), it's becoming difficult to track, manage and store information of the people. Log books and checklists were used for maintaining the information of people but with the emerging technology the management and storage of peopleâ??s information has shifted towards software system.

With the continuous progression of schools, college and university throughout the globe, the information of students have doubled and redoubled (TANG Yu-fang, 2009).The colleges and universities are faced with a large number of information, and it became tedious to manage these information manually (TANG Yu-fang, 2009). So in order to manage this information efficiently and error free, a Student Information Management System is developed.

And also from the advent of University Credit System, division of campus, elective modules, school of departments, classes, teachers and students, it's a must that the information be handled through a software system which does not succumb to a poor information delivery among students and teachers and within students (Yang Qingshan, 2010).

With Student Information System the advantages are incomparable, as computers manage student information. It provides quick search, convenient, high reliability, large memory capacity, confidentiality, long life and low cost with improved efficiency of Student Information Management by a large scale (Zhibing Liu, 2010).

Keeping these advantages in mind author proposed to work and improve on version two of Student Management System developed in 2015. Authors has successfully developed, evaluated and deployed the second version of software in the college. This paper presents technology used while developing this software.

Literature Review Student Management System based on . Net Three-layer Structure Student Information Management system has been implemented by (Yang Qingshan, 2010) using .Net Architecture for better standardization, information management, and three layer B/S structure. This architecture improves the security and maintainability.






SERVICE NAME: Housing Application (Housing Application, Maintenance Application and tracking of application) 


BRIEF DESCRIPTION

The online service is mainly for the civil servant and has not yet catered the housing services to the corporate and private sector. Currently NHDCL provides housing to civil servants based on the grading system and soon this will change based on household income. NHDCL focused on low income group which civil servants will benefit by paying low house rent compared to the private sectors. 


ELIGIBILITY:

  • Currently housing is categorized in different classes based on Sq.Ft.

  • Based on the grading of civil servants they are allotted houses.

  • To provide a house it is purely based on First Come First basis application.


FEES:

The service is free of charge.


TURNAROUND TIME (TAT):

  • To allot the house it would depend on availability of the empty house. As and when the house gets emptied we allot based on first come first basis. 

  • When he or she is about to get a house that time we call them with regard to the house.

  • If details of applicants are missing then we call for the details.


REQUIRED DOCUMENTS:

  • Required HR concern letter

  • Required Payslip.


PROCEDURE: 

  • Click one URL: https://www.citizenservices.gov.bt/

  • Click on Housing

  • Click on Housing Application

  • Fill up required informations

  • Attached required documents

  • Submit 

  • The applicant can track their application.

  • After getting housing he or she can apply maintenance online.


FOCAL PERSON CONTACT DETAILS:

Name: Mr. Tshering Namgay, Rental Assistant.

Email ID: tshering.namgay@nhdcl.bt

Phone number: +975-17983606


MAIN OFFICE:

National Housing Development Corporation Limited



SERVICE NAME: Death Registration Process

Direction for death registration.

  • Click on 'Apply' button below and login through single sign on(SSO) or using NDI app.

  • Select 'Death Registration' from the list of DCRC services.

  • Accurately fill in the required details of the deceased in the web-based application form.

  • Enter your mobile number wherever necessary for SMS notification.

  • Attached the scanned death documents into a single PDF file in the attachment field. This step is mandatory only for deaths occuring within a health facility, and such applications do not require verification by the Gup and Tshogpa.

  • After submitting the application, you will recieve an SMS notification.

  • If the death occured within a health facility (Hospital/BHU), the applicaiton will be forwarded to the department of civil registration and census (DCRC) for verification and approval. Ensure to attach a clear and legible death certificate issued by the health facility in the attachment field.

  • If the death occured outside a health facility (Home/Other), the application will be send to the respective chiwog Tshogpa/Gup/Thromde Ngotshab/Thromde Tshogpa for verification and approval. The requestor or family should reach out to the respective tshogpa and gup if the application is pending at their level.

  • You can track the status of your application in the "Track your application" field on the citizen services portal.

  • You will find the application status, wether "Rejected" or "Pending for resubmission", in your dashboard.

  • You will receive an SMS notification for any required actions.

  • You will be notified via SMS once the DCRC approves your application, and the status of the deceased will be updated as "D" in the Bhutan Civil Registration System (BCRS).

  • Maintain the application number until it is successfully approved and updated in the Bhutan Civil Registration System(BCRS). Note: The Requestor must be a Bhutanese or Special Resident aged above 18 years.

 

TURN AROUND TIME (TAT):

  •  The TAT for processing of Death Registration is 21 days from the date of submission of duly completed application.

FEE:

  • Service charge is applicable from the Community Service Centre.

IMPORTANT NOTE:

  1. Death occurrences must be reported within one year.

  2. The Guarantor and witness must give their thumb impression only when they visit the registration point.


CONTACT/FOCAL PERSON:

Call 02-330846 or email us at: dcrc@moha.gov.bt

LOCATION/ADDRESS OF THE HEAD OFFICE:

Kawajangsa, Thimphu


















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